About Us

We provide Targeted Case Management for adults and children. We pride ourselves for providing services and advocating for the individuals we serve!


 

Conflict free case management


– Case management consists of services which help beneficiaries gain access to needed medical, social, educational, and other services. – “Targeted” case management services are those aimed specifically at special groups of enrollees such as those with Intellectual/ developmental disabilities or chronic mental illness. According to the Centers for Medicare and Medicaid Services (CMS), case management services must be “conflict free”, which has the following characteristics:

  • Separation of duties – freedom from coercion – Separation of case management from direct services provision – Separation of eligibility determination from direct service provision
  • Free from potential conflicts – No method to coerce, incentive, or steer individuals towards or away from certain choices (such as self-referral, referral to parent/sister company for services, etc.) – Anyone conducting evaluations, assessment and the plan of care cannot be related by blood or by marriage to the individual or any paid caregiver.
  • Case managers do not establish the levels of funding for the individual or try to influence the individual’s choice of qualified providers/access to services
 

List of our Staff


Elizabeth Barkley

Targeted Case Manager


Elizabeth Barkley is the founder and Executive Targeted Case Manager for Serenity Case Management. She has been working in the I/DD field since 2011 and started Serenity in April 2018. “I have a strong foundation of family, faith, and love for all creatures. Targeted Case Management allows me to advocate for those who can’t, and it has made me a better mother to my own children. I am totally consumed with the friends that I have made along the way! I cherish the memories, the tears and all the many, many laughs along the way.”

Traci Hower

Chief Financial Officer


Shauna Thompson

Office Admin


Caila Sparkes

Targeted Case Manager


Hello, I have been in the field for the past 5 years and earned my Bachelor’s in Psychology with and Emphasis in Developmental Disabilities from Pittsburg State University, in December of 2018. I have a HUGE heart for this field and love it very much. I have worked with both adults and children as direct support. I worked at Special Needs School in Paola, KS for 2 and a half years in the children’s sector and gained a lot of knowledge from my experiences there. I am so excited to start this new chapter of my life as a Targeted Case Manager. I am driven to help each and every one of my clients to the best of my ability. When I am not working, I enjoy spending time with my baby girl, she was just born in January of 2021. I have been enjoying watching her grow each and every day. I also really enjoy visiting new places and adventuring. I have traveled many places, and would love to continue doing that.

Amber Brewster

Targeted Case Manager


I received an Associates degree in Art at Allen County Community College and I have a Bachelor's degree in Social Work from the University of Kansas. I have been a licensed social worker for 9 years, with a background in working with children and families. I have been working with persons with IDD needs for approximately 2 years now. I enjoy working with people and love being able to assist and give back to my community. Helping people that are in need is my goal and passion. My family and giving back to my community are the most important things in my life; I am honored to be a part of the Serenity Case Management Team.

Diana Jauregui-Smith

Targeted Case Manager


I have worked in the IDD field for over 5 years and Heath care field for over 15 years. I enjoy working with people with disabilities and their families. Helping people with IDD has always been a passion of mine. I have experience working in a Day Service program as well as residential. I received an Associates of Arts degree from Johnson County Community College. I also have a Medical Interpreters Certification from Johnson County Community College and Children’s Mercy Hospital. My faith and being able to serve the community are two things that are important to me. My personal goal is to make a difference daily in someone’s life. I am excited to be a part of the Serenity Case Management family.

Chandra Nichols

Targeted Case Manager


Hi, my name is Chandra Nichols, I have 11 years of experience in Mental health and the IDD population across the board. I am knowledgeable and resourceful and openminded. I place my core values on the fact that everyone is different, but we all have some similarities. I graduated from Washburn University with a associates degree, and I am working to finish my bachelor’s in social work. I am a mother of 3 and I take pride in being active in my community. I believe that even the underdog can come out on top! I am excited to be working with Serenity Case management and helping those who may get overlooked in our world today. We don’t have to let our Situations define us as an individual, because we have the power to change the world if we work together. I am excited and looking forward to working with everyone.

Seressa Opoku

Targeted Case Manager


Hi! My name is Seressa Opoku and I am a Targeted Case Manager for Serenity Case Management. I have 18+ years in the healthcare field with the majority of it being in the IDD field. I am originally from Parsons, Ks but I grew up in Topeka where I've spent all of my professional career as well. I have worked directly with individuals as well as supervising people that take care of others in their own home. I have experience in all aspects of this career field. This is a huge part of my life and I find much fulfillment being able to be a resource and a part of this organization, I am very happy and eager to grow in my position here at Serenity Case Management. I am a new Grandmother so when I am not working, I am spending time with my Grandson or traveling to different places and trying new things.

Janice Rawls

Targeted Case Manager


I have been working in the I/DD care field for over six years now, specifically in home-based care, with experience in both residential and day services. Most recently, I worked as a Single-Family Teacher, a supervisory position in a group home setting, and absolutely loved learning more about the behind-the-scenes work that goes into I/DD care. My twin brother, who was diagnosed with severe Autism at the age of three, was the one who gave me my love for caregiving and is the reason I chose to enter the care-field as an adult. I jumped at the chance to work as a targeted case manager at Serenity Case Management and can’t wait to continue making a difference in the lives of others in a new capacity.

Jenny Broyles

Targeted Case Manager


Hi My name is Jenny Broyles and my passion is helping those in need. I have worked in the I/DD world for 9 years now and absolutely love every minute of it. I have worked on the direct support side in residential, a job coach, special Olympics cheer leading coach and also a day program instructor. I am excited to learn the behind the scenes of what goes into gaining services for our clients. I also am excited to learn all the ins and outs that can help all 6 of my amazing kiddos. Looking forward to working for Serenity and making a difference!

Beth Gilbert

Targeted Case Manager


Beth Gilbert graduated from Washburn University in 2016 with a degree in Social Work. She has worked with children in foster care for the past five years providing case management. Beth has a passion for working with the I/DD clients which started when she was younger and worked as an attendant for a young boy with Downs Syndrome. “Every client is unique and deserves to be treated as such. I want to give quality care to each individual I work with. I am very excited to be working with Serenity and serving the Shawnee County area.”

Sandy Wood

Targeted Case Manager


Sandy Wood graduated from Ottawa University with a Psychology Degree. She has 33 years of working with children. Her passion for I/DD developed when her brother was born with Down syndrome in 1970. “I have a large blended family including 4 grandchildren. My goal is to make a difference with each client. It has been a blessing to be a part of a Case Management team for I/DD that is unique with passion, heart and a commitment that focuses on the clients we serve.”

Ciera Guerrero

Targeted Case Manager


I earned a degree from KU in 2015 with an emphasis on Social Services and Psychology as well as a certificate in Service Learning. I then volunteered as a literacy teacher for k-2 through AmeriCorps in Kansas City, MO where my enthusiasm for working with people grew. From there I relocated and worked in the Youth Services and Case Management division on the Coast of Oregon for 2 years until eventually finding my way back to Kansas. Shortly after I had the privilege of accepting a position at Serenity Case Management as a Targeted Case Manager where I’m excited to build on my skills and expand my knowledge in I/DD services. When I’m not working, I love traveling, spending time outdoors with my dog, tending to my plants, and enjoying a good Netflix series.

Rachel Drew

Targeted Case Manager


My name is Rachel Drew, I'm a TCM with Serenity Case Management. Over the last ten years I have worked in a variety of social service positions with different populations. I utilize the experiences I have gained from those positions combined with my educational background in psychology to advocate for our clients. Working with this population has truly been the most rewarding of my social service career. I feel honored to be able to make a contribution in the lives of others.

Paige Reynolds

Targeted Case Manager


I graduated from The University of Kansas in 2020 with a BS in Applied Behavior Science specializing in adults with intellectual/developmental disabilities. I worked with Goodlife Innovations Inc. in their residential settings as a Direct Support Professional for five years while obtaining my degree. My love and passion as an advocate for the IDD/ASD community has led me to Serenity Case Management. Jumping in headfirst, I am ready to apply my education and experience in the position of Target Case Manager. My free time is spent binge watching my favorite television shows and listening to true crime podcasts.

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